VOIP Support

Training, mind Software Downloads and tips for VOIP Support

Scroll down for help with some of our most frequently asked questions regarding VoIP. If you need further assistance, site please feel free to contact us directly.

(503) 968-8908 Option 2


To know your phone system is to love your phone system. That’s why we offer many different ways to get introduced or just brush up on skills. On the tabs below you will find reference materials. For those those who are more visual, we just introduced our new Training Video section on our site.

Do you learn best interacting with others? Check out our free instructor-led training sessions, or go deep with a one-on-one appointment. To learn more, email our training team.


Communicator for Windows

Our latest upgrade for SterlingVOICE™ is here!

Communicator for Windows SterlingVOICE™  (.exe)

The Active Directory Push kit should only be used by administrators familiar with Active Directory.

Communicator for Windows Active Directory Push Kit (.zip)

The Terminal Server/Citrix Server kit should only be used by administrators familiar with Terminal and Citrix Servers.

Communicator for Windows Terminal/Citrix Server Kit (.pdf)



Communicator for Web

The Communicator for Web allows you to manage your phone from anywhere on the internet. You can use it to mange your calls, ailment change your call handling mode, healing use the find me anywhere feature, check and perform many other functions. Please click on the appropriate system below:

SterlingVOICE™ 1

SterlingVOICE™ 2

SterlingVOICE™ 3

Please contact support if you are unsure of what system you are on.

Communicator for Web Guide (.pdf)


Communicator for Mac

Communicator for Mac is a native Mac OS X application which offers Personal Communicator features similar to Communicator for Web, sales plus additional Mac specific features.

Please be sure to read the Install Instructions prior to installing Communicator for Mac.

Communicator for Mac Install Instructions

Communicator for Mac Download

Communicator Mac Training Guide


As always, please contact support with any questions.