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white papers

Reliability

Reliability is a critical component of any business communication system.

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The Changing Role of Mobile Communications

This white paper from Frost & Sullivan shows how a solid mobile communications strategy enabling employees to communicate and collaborate anytime, anywhere and from any device is key to establishing a competitive advantage.

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Is Your Network Ready for IP Telephony?

Straight facts about IP telephony planning and deployment.

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5 Things To Know Before Moving

Good preparation and planning for your business move will save money in the long run.

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ShoreTel’s Unified Communications Platform

ShoreTel integrates multiple facets of communication into a single distributed architecture with rich capabilities.

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What is the Total Cost of Ownership?

Using the Total Cost of Ownership as a comprehensive analytical guide to the decision-making process.

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IP Telephony Research Conducted by Nemertes

The IP Telephony award recognizes vendor manufacturers of IP call-control servers and handsets based 100% on the views and experiences of actual customers of IP telephony vendors.

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Hosted PBX Service Plan Checklist

Before you begin to negotiate with a hosted PBX provider, you’ll want to gather some basic information about your current situation. Use this checklist to get organized:

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6 Signs to Upgrade Your Phone System

Is the time ripe for upgrading your existing phone system? Which solution will best suit your business? Assess your needs by asking the following questions:

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10 Questions To Ask Before Signing A Contract

How to save money, get service guarantees and make sure your VoIP provider will work for you.

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